Working With John: My CEO User Manual and Why You Need One
I am here to help you achieve your goals. I am your servant.
Lateral Thinking: The Best Tool for Solving Impossible Problems
There is no way to escape impossible problems on the entrepreneurial journey. Often, the solution lies in Lateral Thinking, changing our perception of the problem.
First Principles, Part 4: Caring Counts
People don’t care what you know until they know that you care.
Tribe Vibes: The Secret to Avoiding Micromanagement
Micromanagement is a killer. All founders have trouble getting out of the weeds.
Tribe Vibes: The Lily Pad Theory
Communication is at the root of all business strengths—and weaknesses.
First Principles, Part 3: The Secret to Being Customer Centric
There is no better selling weapon in the whole world than a happy customer talking to a prospect.
First Principles, Part 1: Seek Advice Early and Often
The biggest thing I learned in my time as CEO was how much I had to learn.
One Superpower I Use Every Day as a CEO
ARR, LTV, GTM, churn, positioning, competition, customer satisfaction, valuation. Over the past twenty years, I have been the founder and CEO of two companies where these metrics (and more) were important. I developed and honed my “superpowers” as a CEO
Why the Best CEOs Are Curious: A Chat with Corey Thomas
A leader’s job is to create the environment and the context where people can actually do the most, accomplish the most, and teams can be the most impactful.
Leadership in Crisis: What We Can Learn from Governor Andrew Cuomo
We never plan for a crisis. When we are in the midst of one, it feels like an endless mountain to climb.
Cancel All Your Meetings, Except These
It’s not about the meetings; it’s about the right meetings.
Why We Sleep and My 2020 Summer Reading
Sleep is the single most effective thing we can do to reset our brain and body health each day.