Pain is Where the Learning Happens
“Resisting pain only increases its intensity.” — Chogyam Trungpa I am 47 years old and I have made a lot of mistakes in my life — both professional and personal ones. I hope I make many more. It’s true. I have hired the wrong people
One Superpower I Use Everyday as a CEO
ARR, LTV, GTM, churn, positioning, competition, customer satisfaction, valuation. Over the past 18 years, I have been the founder and CEO of two companies where these metrics (and more) were important. I developed and honed my “superpowers” as a CEO
Bad Blood and My Seven 5-star Books from 2018
I often tell the new CEOs I advise to never fall in love with your product, keep your ego in check, and love your customers. The story of Theranos, portrayed in the book Bad Blood, is what happens when this
It is all about DNA: How to Hire Like Your Life Depended On It.
Companies are a unique combination of people that make them legendary; or not.
A Recipe for Rightsizing Your Team When Disaster Strikes
The role of a CEO is fraught with tough decisions. Firing people is not easy, but it is part of the job.
How a Little Pepto Bismol and a Serious Talk Can Save Your Company.
It was the beginning of summer. I did not particularly enjoy riding the subway this time of year. It was blisteringly hot. However, it was the quickest way to get around the city. Traffic had become a year-round nightmare in